Shipping policy
Shipping Policy
At Skylet, we aim to deliver your orders as quickly and reliably as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
United States: Estimated delivery time is 5–10 business days after processing.
Delivery times may vary depending on your location and carrier conditions.
Shipping Costs
Shipping costs are calculated at checkout and displayed before you complete your purchase.
Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your order anytime using our Track Your Order page.
Delays
Please note that shipping times are estimates and may be affected by factors beyond our control, such as weather conditions, carrier delays, or high demand periods. Skylet is not responsible for delays caused by shipping carriers.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. Skylet is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us at support@skylet.online within 48 hours of delivery (or expected delivery date). We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
support@skylet.online